CONSEQUENCES OF LATE ORDERS If an order for a progressive or same day transcript is received after 10am on the day of delivery, the transcript will be due in 24 hours and charged accordingly.

ALL ORDERS can be made online using Evidence Portal, emailed to our Customer Service Team at orders@auscript.com.au or faxed to 1300 739 037.

In all instances it is highly preferable that orders be placed the day before the matter is heard.

Federal Court of Australia

PROGRESSIVE AND SAME DAY DELIVERY ORDERS MUST BE PLACED BY 10AM ON DAY OF DELIVERY

If transcript is ordered as a Same Day Delivery and is not delivered until the following day, the 1.5 Day rate is charged.

1.5 Day and 3 Day Deliveries

Please note that whilst no deadlines exist for 1.5 and 3 Day turnarounds, delivery time is calculated using the following methods:

Administrative Appeals Tribunal

PROGRESSIVE AND SAME DAY DELIVERY ORDERS MUST BE PLACED BY 10AM ON DAY OF DELIVERY

If transcript is ordered as a same day delivery and is not delivered until the following day, the Next Day rate is charged.

Next Day and 5 Day Deliveries

Please note that whilst no deadlines exist for Next Day and 5 Day turnarounds, delivery time is calculated using the following methods:

Private

This depends on the client. There are many different turnarounds for different clients from Progressive to 10 Days.

An automatic discount does not currently occur if we do not meet our longest turnaround. A discount is only applied if a client specifically asks for one due to extremely late delivery.